The Flower Bar Co. handles returns and processes refunds in accordance with the Australian Consumer Protection legislation.

Products sold on www.theflowerbarco.com.au are perishable items of nature, the life span of flowers and foliage are dependent on species, resulting in some flower varieties living longer than others. Flowers and foliages are a product of nature; availability is dependent on the season and availability. As a result, not all products delivered are as per the example images displayed on www.theflowerbarco.com.au.

The Flower Bar Co. will always aim to replicate the designs as per the example images displayed however due to seasonality and availability changes the arrangements will change daily. No two flower stems are the same, so variations in design are inevitable. By accepting our Refunds and Returns Policy you are acknowledging there may be discrepancies between images and produced goods. You accept that images are provided as an example only, arrangements change daily based on seasonality and availability.

The Flower Bar Co. must be notified within three (3) days of purchase of all refunds or returns. Due to the perishable nature of flowers, The Flower Bar Co. can not accept returns based on change of mind or design.